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Marina Douglas, RN, MS
WORK SUMMARY
Over 20 years management experience (fiscal planning, cost
containment, program and staff development) in varied health care and
information technology settings with responsibilities for 5 - 150 employees.
- Installation and Consulting Services Management
Extensive experience in all aspects of departmental management from recruitment,
team building, employee skills development, determination of
client assignments, employee scheduling and long term departmental retention.
- Program/ Project Management of information system implementations
Client contract administration - pre-sales assessment, contract
execution, concurrent management of multiple implementation
projects including fiscal monitoring, and long-term client
management.
- Project management of new product development
Determination of requirements, programming, testing, input for
packaging and sales strategy, management of beta site
implementation and development of implementation methodology
for general availability of product.
- National and international
industry recognition in Nursing Informatics
- 17 years of clinical experience
in direct patient care delivery (general surgery, neurosurgery, gerontology and outpatient medicine).
15+ years of clinical information technology experience.
PROFESSIONAL EXPERIENCE
4/02 – present
President/Principal, Beacon
Healthcare Consulting, Inc, McLean,
VA
Professional services offerings in health care information
technology include:
- Information and Operational System Assessment
System selection,
Maximization of current information systems’ features
and functions,
Medical error reduction through the
use of information systems,
Maximization of healthcare data for clinical research
- Integration of Clinical and Healthcare Information Systems
- Program Management
coordination of multiple clinical information
systems implementation
tailoring of a developed implementation methodology
- Project Management
Project Manager for large scale healthcare
information systems implementations
Formal project management instruction
through both structured didactic training and longer term mentoring
of new project managers
- Providing Program
Management/ Project Management to a National Cancer Institute designated comprehensive
cancer center including:
Program Management (long term) for a planned
$17.5 million clinical systems acquisition/implementation project
Assistance in the selection of ~12 major clinical/hospital information
systems
Leadership for establishing implementation methodology
Mentoring for
the development of in-house staff as Project Managers
1/99 – 4/02
Clinical
Practice Leader, SAIC, Falls Church, VA
- Project Management Training Seminar
Developed and executed a training seminar targeting information
technology personnel responsible for project
management. The seminar includes a formal methodology for project
management and information systems implementation as well as
introduction to an automated project management tool as the
foundation for the practical health
care based course.
- Integrated Delivery System’s (IDS) Information
Technology (IT) Convergence
Co-led the design and development of a consulting program
for alignment of IT and business strategies. Program includes
IT governance structure coordinated with IT assessments and
convergence planning. Offerings focused on assessment of
application portfolio, identification of duplicative applications
and large-scale systems, with a goal of reduced operation
costs and increased user satisfaction. Key areas included
clinical systems convergence evaluation.
- Development of a Japanese Health Care Consulting Marketing
Plan
Consulted with Japanese concern to develop a healthcare
consulting product line through the creation of an overall
marketing plan. The plan includes review of healthcare specific
requirements, industry standards, key healthcare technology
and standard sales principles.
- Clinical software review and
design
Led efforts for the review, design and Americanization
development requirements for an Israeli developed medical
software package. Instrumental in the development of implementation
methodology, and total software packaging for the US market.
Team
member for the development of physician user interface
for a major US HMO Clinical Information Systems design
project.
- Clinical System Reviews
Consulted to maximize client’s current systems’ investments,
with review of features, functions, policies/procedures and work
flow
Consulted with clients to establish a strategy for an electronic
medical record, preparing clinical departments for and establishing
automated clinical documentation.
1/97 –
1/99
Account Executive, The Compucare
Company,
Reston, VA
Responsibility
for 13 client accounts including senior management oversight of
implementations, accounts receivable, long term client relationships
and vertical sales. Achieved vertical sales quotas 1997 and
1998.
7/91 – 12/96
Manager, Patient Care Systems, The Compucare
Company, Reston,
VA
Developed a clinical implementation team recognized by internal
colleagues, as well as clients, for excellence in all aspects
of services delivery. Instrumental in establishing methodologies for
Beta projects and standard implementations. Development projects
completed on time, within budget, and accepted by the marketplace
as highly intuitive, flexible and meeting a high degree of end user
satisfaction.
10/89 – 7/91
Regional Manager, Field Operations, Spectrum
Healthcare Solutions,
Reston VA
Responsible for large hospital information systems implementations
in the mid-
Atlantic region
5/89 – 10/89
Senior Consultant, Healthcare Information Systems, Ernst & Young,
Washington, DC
9/87 – 5/89
Senior Systems Consultant, Systems Division, Baxter
International,
Hauppauge, NY
Responsible for clinical systems implementations in hospitals
with bed size greater than 500. Supported a major Australian sales and
implementation initiative.
8/74 – 9/87
Successive and progressive nursing positions from Staff Nurse to Nursing
Coordinator, Georgetown University Hospital, Washington, DC
EDUCATION
MS, Nursing Administration of
Health Care Services, Georgetown
University, 1988 (with distinction)
BSN, Nursing, Cornell
University, 1974
INDUSTRY PARTICIPATION
- AMIA Member
- CARING (a national industry group for nursing
informatics with over 650 members)
President – (2000-present)
Co-chair and newsletter editor – (1987-1995)
- Instructor and
Preceptor, School of Nursing, Graduate Nursing Informatics Students – University
of Maryland
- Preceptor, Lecturer, School of Nursing, Graduate Nursing
Administration Students – Georgetown University
- Lecturer,
Undergraduate Nursing Students, George Mason University
International Nursing Informatics
Selected Presentations
- Nursing Informatics 2000, Auckland, New Zealand. “The Quarterback
Sneak – Refining Project Management” workshop
- Hot Topics 1999, Nursing Informatics, Wye River Conference Center,
Queenstown, MD, sponsored by CARING, Chairman
of the Organizing Committee.
- Nursing Informatics ’97, Stockholm, Sweden. “Dr. Spock
Guide to Clinical Documentation” workshop
- Nursing Informatics ’94, San Antonio, Texas. “Tickets
to Success – System Requirements, Selection, and Implementation“ workshop
- Nursing
Informatics ’91, Melbourne, Australia. “The
Big Bang Theory of Implementation” paper presentation
National Nursing Informatics
Publications
- Nursing Informatics, Where Caring and Technology
Meet, 2000,
(Ball, Hannah, et al, editors). Contributing author, “Bonsai,
Butterflies & Buonoratti; Images for Nursing Informatics”
- Computers in Nursing for the New Millennium, 2000, (McCormick & Saba,
editors). Contributing author, “Implementing
and Upgrading Nursing Information Systems”
- Information Technology in Health Care: An Interdisciplinary
Approach,
2001, (Nelson & Englebardt, editors), Contributing author, “Planning
Processes for Health Care Information Systems”
Selected Presentations
- Medical Error Reduction: the What and How of Information Technology
Solutions, Summer Institute on Nursing Informatics, Baltimore
Maryland, sponsored by University of Maryland. July ‘01
- Systems Analysis and Design – Weekend Immersion in Nursing
Informatics, Airlie, VA, sponsored by CARING,
Oct ’00, ’99, ’98, ’96, ’95.
- Technologies for the Modern Nurse – Beyond the
Next Horizon – Annual Pediatric Nursing Conference, sponsored
by Holy Cross Hospital, College Park, MD, Oct ‘97
- Peaking Under the Covers, Patient Focused Care – American Medical
Informatics Association, 17th Annual Symposium on Computer Applications
in Medical Care, Baltimore, MD, Nov. ’94
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